Terms of Use

Last updated: 21 October 2026

1. Service provider

playformore.app (the "Site") and the PFM court calendar on club websites are operated by (Law No. 6563 Art. 3):

2. Scope

These terms apply to the use of the Site and the PFM calendar, to online court bookings (section 4) and to club registration and the free trial (section 5). They do not replace the agreements of the PFM mobile app, paid service contracts between PFM and clubs, or clubs' own facility rules.

These terms are standard terms. When you tick the box that accepts them, they become part of your booking or registration, and the version you accepted is stored with it. An unclear clause is read in favour of the party who did not write it.

3. What the Site is

The Site presents PFM, the PFM mobile app and the club management software we offer to tennis, padel and pickleball clubs. It publishes pages for clubs that use PFM and, where a club allows it, lets you book a court online. Courts, times, prices, contact details and photos on club pages are entered by the club; availability and prices can change at any time and, apart from the booking summary, are for information only.

4. Online court booking

4.1 Who does what

• The club provides the court. The contract is concluded between you and the club; the club sets the price, the cancellation rule and the facility rules.
• PFM is the intermediary. PFM runs the booking technology, passes your booking to the club and sends the e-mails; it does not provide the court.
• The summary and the confirmation e-mail show the club's name and contact details. Please send questions about the court or the price to the club, and questions about the Site to us.

4.2 How a booking is made

1. Choose the court, date, time, duration and any extras.
2. Enter your name, phone number and e-mail address, accept these terms and confirm that you have read the Privacy Notice.
3. Enter the 6-digit code sent to your e-mail address.
4. Check the summary (club, court, date, time, total price, payment on site, cancellation rule). Until this step you can correct every entry.
5. Click "Book now, pay at the club". With this button you commit to paying the club for the booking.

The contract is concluded when the confirmation screen appears. We send the confirmation, the booking code and the cancellation rule to your e-mail address; keep that e-mail. The booking is stored by PFM and the club and is shown on the "Manage my booking" page. The contract language is the language of the Site you use. If someone else takes the slot in the meantime, no booking is made; if the price changes, you are asked to confirm the new price.

Do not share the "Manage my booking" link in the e-mail: anyone who has it can see and cancel the booking.

4.3 Price and payment

The total amount you have to pay is shown in the summary before you complete the booking (including VAT where the club charges it). The summary also shows the payment method; if you pay on site, you pay the club, and the club issues the invoice or receipt.

4.4 Cancellation and changes

• Cancelling: you can cancel free of charge on the "Manage my booking" page within the club's cancellation period. The period is shown in the summary and in the e-mail; after it, please contact the club.
• Changes by the club: the club may cancel the booking or move it to another time or court, for example because of weather or maintenance; you are told by e-mail. If you do not want the new time, you can cancel.
• No-shows: the consequences are governed by the club's rules and the law.
• No right of withdrawal: a court booking is a leisure service for a specific date and time (Turkish Distance Contracts Regulation Art. 15(1)(g); in the EU, Directive 2011/83/EU Art. 16(l)). The cancellation rule above applies.

4.5 Rules

Book with your own true details; if you book for someone else, tell them. Follow the facility rules. Online bookings may only be made by adults, or by minors with a parent's permission. The number of bookings may be limited; PFM and the club may refuse or cancel fake or automated bookings.

5. Club registration and free trial

5.1 Registration

Only a person authorised to act for the club's business may register a club. This is a business transaction; the consumer rules in section 4 do not apply. On registration, the club is created with the status "setting up" and a sign-in link to the club panel is sent to you. The club appears on the Site and in the app once set-up is complete and PFM has approved it. PFM may refuse or remove a club that is not real or breaches these terms.

5.2 Trial and prices

• The length and scope of the trial are stated on the Pricing page or in the offer made to you.
• The trial does not turn into a paid plan by itself; paid use starts with a separate contract.
• Either side may end the trial at any time.

5.3 Club content

The club is responsible for the information it enters (courts, prices, opening hours, rules, photos, logos) being correct and lawful, and allows it to be shown on the Site, in the app and in the PFM calendar on its own website for as long as it uses PFM.

5.4 Personal data the club enters in the panel

For personal data that the club enters in or receives through the panel (members, customers, coaches, bookings), the club is the controller and PFM processes the data on the club's behalf as its processor (GDPR Art. 28; KVKK Art. 12). PFM:

1. processes the data only to provide the panel and on the club's documented instructions (these terms, the panel settings and the club's requests) and informs the club if it believes an instruction infringes data protection law;
2. ensures that the people who process the data are bound to confidentiality;
3. takes appropriate technical and organisational security measures;
4. uses sub-processors with the club's general authorisation, imposes the same obligations on them, informs the club of changes in advance so that it can object, and provides the current list on request;
5. helps the club with data subject requests and its duties on security, breach notification and impact assessments;
6. informs the club without undue delay after becoming aware of a personal data breach;
7. at the end of the service, returns the data on request and deletes it unless the law requires it to be kept;
8. provides the information needed to show compliance and allows audits announced with reasonable notice.

The data is processed on PFM's server in Türkiye. For clubs in the EU/EEA, the EU Standard Contractual Clauses (Decision (EU) 2021/914, Module 2) are incorporated into these terms by reference: Clause 7 does not apply, Clause 9 applies with the general authorisation option, under Clause 13 the supervisory authority of the club's member state is competent, and Clauses 17 and 18 refer to the law and courts of Ireland. For the UK the UK Addendum applies, and for Switzerland the FDPIC and the FADP. In case of conflict, these clauses prevail. A paid contract may provide for a separate data processing agreement.

6. Acceptable use

Do not use the Site for unlawful purposes; do not enter false details or someone else's details without permission; do not try to gain unauthorised access, get around security measures or the bot check, or overload the Site; do not collect club or availability data in bulk with bots or scrapers for commercial use (normal indexing by search engines excepted).

7. Intellectual property

The texts, design, logos, the names "PFM" and "Play For More" and the software of the Site belong to PFM or its licensors and are protected by copyright and trademark law. Club names, logos and photos belong to the clubs. You may view and share content for personal, non-commercial purposes; copying, changing or using it commercially requires our written permission, except for quotations the law allows.

8. Other services

The Site links to app stores, maps, our social media accounts and clubs' websites. Their own terms apply; we are not responsible for their content.

9. Liability

1. PFM is liable without limitation for intent and gross negligence, for injury to life, body or health, under mandatory product liability law and under any guarantee it has given.
2. For slight negligence, PFM is liable only if it breaches an obligation that is essential for performing the contract and on which you may rely (an essential obligation); liability is then limited to the foreseeable, typical damage.
3. During the free trial of the club panel, PFM is liable only under point 1.
4. The club is responsible for the court, the facility and the services on site.
5. We take reasonable care that the Site works, but cannot promise uninterrupted access; we may suspend it temporarily for maintenance, faults or security.
6. These limits also apply to our employees and agents, and do not restrict your mandatory consumer rights.

10. Personal data and cookies

How we process personal data is explained in the Privacy Notice, and how we use cookies in the Cookie Policy. Privacy Notice Cookie Policy

11. Changes

We may update these terms; the current version is published on this page with its date. A change applies only to bookings and registrations made after it is published. For clubs that use the panel, we give notice of a change at least 30 days in advance and point out that silence counts as acceptance; if the club objects, either side may end the use of the panel.

12. Governing law and disputes

1. Turkish law applies.
2. If you are a consumer in Türkiye, you can apply to the consumer arbitration committee within the monetary limits and above them to the consumer court, including at your own place of residence (Law No. 6502 Art. 68, 73). Consumers living outside Türkiye keep the protection of the mandatory consumer rules of their country (Rome I Art. 6(2)) and can bring proceedings in their own courts (in the EU, Brussels Ia Art. 18(1)).
3. Between merchants, the courts and enforcement offices of Ankara (Central) have exclusive jurisdiction (Code of Civil Procedure Art. 17).
4. All language versions are equally binding.
5. Outside Türkiye we do not take part in consumer dispute resolution procedures; if something goes wrong, please write to us first.

13. Contact

info@playformore.app · +90 532 216 86 13 · for personal data requests, see the Privacy Notice Privacy Notice